Privacy Policy

Voss Commercial Group (“we,” “us,” or “our”), operated by Julie Voss of LPT Realty, LLC., respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website, submit a form, or communicate with us by email, phone, or text message.

Information we collect

We collect information you voluntarily provide — for example your name and email when you request a Broker Opinion of Value, join our off-market investor list, request our Tenant Optimization Guide, request an offer on a property, or send a general inquiry. If you choose to start a chat with us through the chat widget on this site, you may also voluntarily provide your mobile phone number and consent to receive SMS messages from us.

We also collect basic technical information automatically — such as IP address, browser type, pages visited, and referring URL — to operate and improve the site.

How we use information

• To respond to your inquiry and provide the materials you requested.
• To share off-market deals, market intelligence, valuations, and related real-estate communications you opted in to receive.
• To operate, maintain, secure, and improve the website.
• To comply with legal obligations.

SMS / text messaging program

If you provide your mobile phone number through our website contact form or through the chat widget on this site, and check the applicable consent box, you agree to receive text messages from Voss Commercial Group related to your inquiry — such as conversational replies from our team, appointment and follow-up messages, and, if you separately opt in, periodic deal alerts and market updates.

• Types of messages: conversational replies, appointment and follow-up messages, and — if you separately opt in — periodic deal alerts and market updates.
• Message frequency: varies based on your conversation and the opt-ins you select. Typically a few messages per month.
• Message & data rates: message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: reply STOP at any time to cancel further text messages.
• Help: reply HELP for assistance, or contact us at 407-864-6293 or julie@vosscommercialgroup.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Marketing SMS consent and non-marketing (transactional) SMS consent are collected as separate, unchecked opt-ins. You may opt out of either program independently by replying STOP.

How we share information

We do not sell your personal information. We may share information with service providers who help us operate the website, send email, or deliver our services — only as needed to perform those services and under confidentiality obligations. We may also disclose information when required by law.

As stated above, mobile phone numbers and SMS opt-in / consent data are never shared with third parties or affiliates for any purpose.

Data retention

We retain inquiry and contact information for as long as reasonably needed to respond to you, to provide ongoing services you've requested, and to comply with legal obligations. You may request deletion at any time by emailing julie@vosscommercialgroup.com.

Your choices

• Unsubscribe from email by using the unsubscribe link in any email or by emailing julie@vosscommercialgroup.com.
• Opt out of SMS at any time by replying STOP to any text message from us.
• Request access to or deletion of your information by contacting us.

Data security

We take reasonable administrative, technical, and physical safeguards to protect the information you provide to us. Our website is served over HTTPS with TLS encryption in transit. Form submissions and chat messages are transmitted over encrypted connections to our processors (Formspree for web forms and LeadConnector for chat and SMS), which store data on their respective secured infrastructure. Access to inquiry data inside our organization is limited to Julie Voss and authorized staff on a need-to-know basis, and is protected by account-level authentication. No method of transmission or storage over the internet is 100% secure, but we work to protect your information using industry-standard practices and will notify affected individuals of any material data breach as required by applicable law.

Cookies and tracking technologies

Our website uses a small number of cookies and similar technologies to operate the site and understand aggregate usage. These may include:

• Strictly necessary cookies — required for the site and chat widget to function (for example, session identifiers set by our chat / SMS provider LeadConnector).
• Analytics cookies — help us understand how visitors use the site so we can improve it. Any analytics data is aggregated and does not identify individual visitors.
• Functional storage — local storage or cookies used to remember your preferences during a session.

We do not use cookies or pixels to sell your personal information or to share it with unrelated third-party advertisers. You can control cookies through your browser settings; disabling certain cookies may affect site functionality, including the chat widget.

Age restriction

This site and our SMS messaging program are intended for individuals who are 18 years of age or older. By submitting a form, opting in to text messages, or otherwise communicating with us through the Site, you represent that you are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact julie@vosscommercialgroup.com and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent revision.

Contact us

LPT Realty, LLC.
1926 14th Avenue, Vero Beach, FL 32960
407-864-6293
julie@vosscommercialgroup.com

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